Keeping the flame burning throughout the PCMH Recognition process can be a daunting task. This post shares some favorite tips from my work with practices on their Patient-Centered Medical Home journey.

Have you ever felt powerless in your healthcare experience? Sitting in a light blue, open-backed robe in a doctor’s office may seem like the most empowering spot to be, however, you do have an important role to play in your personal healthcare. This is the issue at heart: to learn how to treat your healthcare like a CEO treats a business: with a vision, measured results, and with a passion to see a healthy return on investment. Americans spend a lot of money on healthcare each year. They also spend a lot of time: scheduling appointments, sitting in waiting rooms, time away from work, etc. Health “consumers” need keys to more effectively utilize the health care system.

Lots of practices are either currently involved in or thinking about earning recognition as a Patient-Centered Medical Home (PCMH). It's not necessarily an easy process to go through, but yet according to the National Committee on Quality Assurance, they're receiving many new applications each month. It definitely takes some courage to embark on this process. The application can be time-consuming and lengthy, with some practices taking over a year to produce reports, fill out the application, provide supporting documentation and finally submitting the application. Learn why practices are going through this process without even the promise of increased reimbursement. It has to do with both the celebrated and hidden benefits.

The word “patient” is a complicated one. It is a name given to people who are in need of help and therefore it creates a sort of passive role for the person given that title. As a result, patients often end up feeling like victims. This article suggests that patients look at themselves as the CEO of a company whose sole purpose is their personal good health.

Hang around any medical practice and you’ll hear a lot of industry specific lingo. One frequently used term is Cycle Time. No, the practice isn’t planning a long bicycle ride, they’re referring to the amount of time on average a patient spends at a visit, from the moment they walk in the door until the time they leave. This article provides tips on how to improve cycle time for your medical practice.

How can your medical practice meetings more effective and productive? This article gives tips on how to run effective medical practice meetings.

Do you know how patients feel about your practice? Getting feedback from customers (your patients) is an important part of the success of any business. But beyond just being smart business, it's also an important step to ensuring high quality care provided in a safe and caring environment. This article gives advice on how to do it.