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Facilitating Your Way to PCMH

There are many ways to get your practice or group of practices to Patient-Centered Medical Home, but recent evidence shows that Facilitating Your Way to PCMH may be the best. I like to compare PCMH Facilitation to a certain kind of golf tournament called a scramble. Sometimes it's tempting to begin with the one or two practices you know are ready to go and let the rest wait for their turn. However, with a little expert facilitation at the ready, you can get everyone making progress at the same time. (more...)

Is My Doctor’s Office Harassing Me?

Some patients may feel harassed when their primary care practice begins a new approach of reaching out to patients with important prevention screenings, and health management reminders. But it can be an opportunity for patients to step up and partner with their PCP to reach new, healthier care goals. (more...)

PCMH Recognition: Maintaining Momentum

Keeping the flame burning throughout the PCMH Recognition process can be a daunting task. This post shares some favorite tips from my work with practices on their Patient-Centered Medical Home journey. (more...)

Be Your Own Chief Wellness Officer

Have you ever felt powerless in your healthcare experience? Sitting in a light blue, open-backed robe in a doctor’s office may seem like the most empowering spot to be, however, you do have an important role to play in your personal healthcare. This is the issue at heart: to learn how to treat your healthcare like a CEO treats a business: with a vision, measured results, and with a passion to see a healthy return on investment. Americans spend a lot of money on healthcare each year. They also spend a lot of time: scheduling appointments, sitting in waiting rooms, time away from work, etc. Health “consumers” need keys to more effectively utilize the health care system. (more...)

Top 5 Hidden PCMH Benefits

Lots of practices are either currently involved in or thinking about earning recognition as a Patient-Centered Medical Home (PCMH). It's not necessarily an easy process to go through, but yet according to the National Committee on Quality Assurance, they're receiving many new applications each month. It definitely takes some courage to embark on this process. The application can be time-consuming and lengthy, with some practices taking over a year to produce reports, fill out the application, provide supporting documentation and finally submitting the application. Learn why practices are going through this process without even the promise of increased reimbursement. It has to do with both the celebrated and hidden benefits. (more...)

Your Health, Your Business

The word “patient” is a complicated one. It is a name given to people who are in need of help and therefore it creates a sort of passive role for the person given that title. As a result, patients often end up feeling like victims. This article suggests that patients look at themselves as the CEO of a company whose sole purpose is their personal good health. (more...)

Improving Patient Cycle Time

Hang around any medical practice and you’ll hear a lot of industry specific lingo. One frequently used term is Cycle Time. No, the practice isn’t planning a long bicycle ride, they’re referring to the amount of time on average a patient spends at a visit, from the moment they walk in the door until the time they leave. This article provides tips on how to improve cycle time for your medical practice. (more...)